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Technical Support Jobs in Delhi
As a technical sales or technical support individual, you shall also be able to assess each employee's IT knowledge levels. This will help you assess if the other person needs some guidance or not. If as a technical sales expert, you are a logical thinker, have good analytical and problem-solving skills, and have the up-to-date technical knowledge and deeper understanding of the software, gadgets, and types of equipment used by customers, you will be valued for your expertise as a strong technological individual.
Contact Us: 9540970000
Visit Us: https://www.standardsservices.com/tech-support-job/
• Participate in inbound and outbound calls.
• Need to make callers understand the basic computer system.
• Carry out sales when everything is explained.
• Take payments in International Gateway.
• Maintain regular sales reports.
• Maintain cordial relationship with clients.
• The applicant should have an excellent problem-solving attitude and ability to work as a team.
• He should be logical, attentive towards detailing and other technicalities.
• Candidates would be in contact with clients and organizations, so they should have great communication and understanding skills.
• Should be able to prioritize workload and listen.
• Make sure to prioritize workload and think logically to resolve customer queries and problems.
• Sound knowledge of software and operating systems.
Majorly, a technical support agent has to fix issues associated with forgotten passwords, viruses or e-mail problems. These tasks of diagnosing the hardware and software issues or solving other technical problems either over a phone call, tutorial videos, or live demo come within the focus areas of the technical support desk.
Technical Support Jobs in Delhi NCR, with Standards Services
Standards Services has been sourcing manpower to companies and clients as per their requirements and business needs. Currently, we have openings for the position of Technical Support and we are currently looking for qualified individuals who are technically sound and have expertise in the field of Information & Technology.
Duties of a Technical Support agent
• • Responsibilities of a Technical Sales agent are too many, with the primary ones being:
• • Having an eye on detailing.
• • High concentration and commitment to work.
• • Handling a high range of technical activities from different customers.
• • Troubleshooting and customer service.
• • Advising solutions to customer queries.
• • Keeping comprehensive logs of customers and analyzing the frequency of their problems.
• • Updating documents for customers who are habitual of following guides and technical support help-books.
• • Spotting common trends, errors, and faults while analyzing customer problems.
• • Good interpersonal and customer care skills are mandatory.
• • Ability to maintain accurate records keeping.
A Technical Support Worker primarily monitors, maintains and analyzes all the issues associated with computers and networking systems. Generally, technical sales agents/experts are qualified and learned individuals who have an understanding of the technicalities of hardware and software.
• People usually perceive tech support career as an ideal launch pad of their future but they should know that with time, technical skills need grooming, learning and skill set.
• Besides, as a career option, Tech Support jobs as careers are advanced and preferred by people who have great IT knowledge and interest. It is a lifeline that you provide your customers by resolving the troubleshoot problems, doing software fixing and directing your users/customers with an easy-to-follow tutorial. Customer retention is the motive behind people choosing business success.
• For queries related to Technical Support, visit our Tech Support Page:
• You can also reach us at 9540970000.
• Visit our website: www.standardsservices.com
• Or drop us a mail at show contact info
• To know about Tech Support Jobs, send updated resumes: show contact info
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